Customers ordering concessions at a stadium kiosk.

Factors to Consider When Choosing Arena & Stadium POS Systems

If you’ve ever attended a sporting event or concert, you know that purchasing food, drinks, and merchandise is an essential part of the experience. With the rise of digital payment methods, point of sale systems have become a crucial component of arena and stadium operations. Some have stopped accepting cash altogether. However, not all stadium POS systems are created equal, and selecting the right one for your venue requires careful consideration.

Learn the important factors you need to consider when choosing a POS system for your entertainment venue.

Table of Contents: 

  1. Factors to Consider When Choosing Area & Stadium POS Systems
  2. Quick Actions
    1. Safe & Secure Sales
    2. Streamline Purchases
    3. Easy & Efficient Payments  — Anywhere!
  3. Features & Platform Integration
  4. Fitting a Budget
  5. Pineapple POS Has It All

Quick Actions

Ultimately (and obviously), pos software should be fast. A large amount of transactions need to be done in a short period of time. That leads to giving customers options to complete their purchases quickly.

Line busting can reduce wait times for customers at concession stands. This is done by offering different options for customers to order and check out, especially at concession stands before an event and during half-time at sporting events. It’s even great to offer mobile ordering for customers to beat the crowds. A lot of merch stands at concerts allow patrons to skip the 20-minute line and then pick up their order at their own convenience.

Consider the following line-busting options:

  • POS Terminals
  • Workstations
  • Self-service kiosks
  • Cash drawer
  • Tablets or iPads
  • Back-of-house (for example, kitchen displays for the cooking staff)
  • Mobile POS

Safe & Secure Sales

With a heavy transaction load, it’s crucial to make sure your checkout operation is secure. POS systems that include features such as secure payment processing, user authentication, and data encryption can help ensure that transactions are safe and secure.

Streamline Purchases

Stadium point of sale systems are used to help streamline the purchasing process. A stadium or arena can rely on POS hardware and software to monitor seating arrangements, retail store inventory, concessions, and other sales information. It makes sense to have anything in one venue management system to stay organized and efficient.

Easy & Efficient Payments — Anywhere!

Implementing mobile POS systems using smartphones and iPads is the best in helping streamline the purchasing process for your customers. Vendors that sell away from the main counter are used to only accepting cash. When you only accept one form of payment, especially one that fewer and fewer people use, you’re losing out on money. Mobile systems are easy to implement and make it easier to check out patrons faster — and stop turning them away for needing to pay with their card or phone.

Features & Platform Integration

POS systems are used in small businesses to large arenas, streamlining the purchasing process. For example, if you are running a business that sells tickets, it would be challenging to manage transactions without a POS system.

Previously, a stadium or arena could rely on POS hardware and software to monitor seating arrangements, inventory levels, and sales information. Now, many more POS features can be integrated.

    • Loyalty programs – This encourages repeat business. You can also collect customer data.
    • Ticket sales
    • Inventory management – Track your inventory and predict future demand.
    • In-seat ordering (contactless) – People order from their mobile device.
    • NFC technology – Mobile payments so Android or iOS systems can be used.
    • Gift cards
    • Employee management

Integration leads to efficiency by automating tasks and reducing manual data entry, which ends with better accuracy. Seamless experiences across different point of sale channels provide a great customer experience (at a register, kiosk, or seat), and everything is organized. You can pull data in real time for both online and offline sales if needed when all of the programs work together.

Fitting a Budget

Pricing is an important consideration for stadium point of sale systems, as it can impact the overall cost of the system and the profitability of the stadium or event.

  • Upfront costs – Stadium POS systems can have significant upfront costs with hardware, software, and installation. The more kiosks and purchase areas, the more hardware is needed.
  • Transaction fees – Some stadium POS solutions may charge transaction fees for each sale processed through the system. These fees can vary based on the vendor and the volume of transactions processed.
  • Licensing fees – Some stadium POS systems may require licensing fees to use the software. These fees can vary based on the number of users, the features included in the software, and the length of the licensing agreement.
  • Integration costs – If a stadium POS system needs to integrate with other software applications, such as accounting or inventory management systems, there may be additional integration costs to consider.
  • ROI – When considering the pricing of a stadium POS system, it’s important to evaluate the return on investment (ROI) that the system can provide. This can include factors such as increased efficiency, improved data management, and increased profitability. While adding kiosks and mobile ordering stands means more hardware, it may also mean more sales.

Pineapple POS Has it All

Partnered with SkyTab POS, Pineapple POS is your option for stadium POS systems. We offer QR code technology along with barcodes, online ordering, loyalty programs, and third-party integrations so you get the most out of your system.

Give us a call today so we can begin talking about our team becoming your all-in-one point of sale solution.